Lees Coaches Cancellation Policy

 

COVID 19 Cancellation Policy

 

Due to the everchanging guidance surrounding the pandemic, we have adapted our procedures accordingly and can confirm we offer a no quibbles Covid-19 cancellation policy.

 

If you have any questions concerning our cancellation policies for day tours, private hire, and contracted coach hire, please do not hesitate to call us directly on 0191 378 0653 or email us at info@leescoaches.co.uk.

 

Cancellation Policy - Coach Hire

• No charge if coach hire is cancelled up to 21 days before date of hire

• 25% charge of full amount of coach hire if cancelled between 20 days and 7 days of departure date (including loss of any deposit paid)

• 50% charge of full amount of coach hire if cancelled between 7 days and 1 day before departure date

• 100% charge if coach is cancelled on day of hire

 

Cancellation Policy - Holidays

• Up to 42 days prior to date of departure loss of deposit paid (the management can consider the transfer of a deposit to a later dated holiday if spaces are available

• 41 days to date of departure no refund of balance paid

 

Cancellation Policy - Holidays

The company reserves the right to cancel any holiday with less than 20 persons booked, not later than 28 days prior to the intended date of travel. A full refund of the monies paid will be offered or where possible an alternative holiday may be offered. It should be noted that the company cannot be held liable for the loss of any incidental expenses incurred by the passengers affected.

 

Cancellation Policy - Day Trips

• Up to 7 days before departure you can transfer your seat value to another day tour

• 0 – 7 days before departure 100% charge - you would not be eligible to transfer your seat value to another day tour

 

Cancellation Policy – Day Trips

The company reserves the right to cancel any tours if numbers are low. A full refund will be made or an alternative day trip could be offered.